TradeStack (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform and services.

By using TradeStack, you agree to the collection and use of your information in accordance with this policy.

Information We May Collect

We collect personal information, such as your name, email address, payment details, and any data you provide when signing up or using our services. We also gather technical information, like your IP address and browsing behavior, to improve your experience.

How We Use Your Information

We use your information to:

• Provide and improve our services
• Process transactions securely
• Send important updates and promotional materials
• Analyze user behavior to enhance functionality

Sharing of Information

We do not sell your personal information, we may share your information with:

• Regulatory authorities or law enforcement where required by law
• Third-party service providers (e.g., identity verification, payment processing)
• Compliance partners for fraud prevention and risk management

All sharing is done only where necessary and in accordance with applicable laws.

Data Protection & Security

We take appropriate measures to protect your information, including:

• Encryption of sensitive data
• Secure storage systems
• Restricted access to authorized personnel only

While we implement strong security measures, no system is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements

Typically, this includes retaining certain data for at least five (5) years after account closure.

Your Rights

Depending on applicable laws, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)
• Withdraw consent where applicable

Requests can be made by contacting us using the details below.

Third Party Services

Our platform may rely on third-party providers for certain services (e.g., payments, identity verification). We are not responsible for the privacy practices of third-party services, and we encourage you to review their policies where applicable.

Cookies

TradeStack may use cookies and similar technologies to:

• Improve user experience
• Analyse platform usage
• Enhance security

You can control cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Where necessary, we will notify users of significant updates. Continued use of TradeStack constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

By using TradeStack, you acknowledge that you have read and understood this Privacy Policy.