TradeStack is committed to safeguarding the privacy and security of its users while ensuring full compliance with applicable laws and regulatory obligations.

These guidelines outline how law enforcement agencies and regulatory authorities may submit lawful requests for user information.

Legal Basis for Information Disclosure

TradeStack will only disclose user information when required by:

• A valid and enforceable legal request (such as a court order, subpoena, or regulatory directive)
• Applicable laws and regulatory obligations, including Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), and sanctions compliance
• Requests that are clear, specific, and within the legal authority of the requesting agency

How to Submit a Request

Requests from law enforcement or other competent authorities should be sent to: usetradestack@gmail.com

Subject Line: Law Enforcement Request – [Agency Name]

• Be submitted on official agency letterhead
• Include the name, designation, and contact details of the requesting officer
• Clearly state the legal authority supporting the request
• Specify the type of information required (e.g., KYC data, transaction records, wallet details, IP logs)
• Identify the relevant user or subject (e.g., email address, wallet address, transaction reference)
• Indicate any applicable deadlines or urgency

Processing of Requests

Upon receiving a request, TradeStack will:

• Verify the identity and authority of the requesting agency
• Review the legal basis and scope of the request
• Provide only information that is lawful, necessary, and proportionate
• Respond securely and within a reasonable timeframe

Where necessary, we may contact the requesting authority for additional clarification.

User Notification

TradeStack may notify affected users before disclosing their information unless:

• Notification is legally prohibited
• Notification may interfere with an ongoing investigation
• Notification may create a risk of harm or compromise enforcement actions

International Requests

TradeStack operates primarily in Nigeria. Requests from foreign law enforcement agencies will be treated as international requests.

Such requests should be submitted through appropriate legal and diplomatic channels, including:

• The Office of the Attorney General
• The National Central Bureau of INTERPOL
• The Nigeria Police Force
• The Economic and Financial Crimes Commission (EFCC)
• Other competent authorities under Mutual Legal Assistance Treaties (MLATs) or similar frameworks

Requests submitted outside these channels may not be processed.

Data Retention and Preservation

Where immediate disclosure is not possible, TradeStack may, upon receipt of a valid preservation request, retain relevant data for a limited period pending submission of a formal legal request.

Contact Us

For all law enforcement-related inquiries:

TradeStack reserves the right to review and update these guidelines in line with legal and regulatory developments.